What is a crisis, really? An explainer for South African leaders
In South Africa, the word “crisis” is often used to describe power cuts, service delivery protests, reputational scandals, or even…
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Read MoreWhat is a crisis, really? An explainer for South African leaders
What is crisis communication? How leaders survive public pressure and media scrutiny
Once a crisis breaks – whether it’s a product recall, public protest, cyberattack or reputational scandal – your next step…
The first 48 hours: What leaders must do when crisis strikes
When a crisis hits – whether it’s a reputational scandal, operational disaster, or social media firestorm — the first 24…
How to prepare before crisis hits
If your first real conversation about crisis happens after the crisis hits, it’s already too late. Whether you run a…